1. Introduction

Welcome to Delidel.co ("we," "our," "us," or "Delidel"), a brand owned and operated by RJS Food Services ("RJS"). By accessing or using our website and services, you ("user," "customer," or "you") agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.

2. Use of the Website

Eligibility: Users must be at least 13 years old to make purchases on Delidel.co.

Account Registration: Users need to create an account, providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Prohibited Activities: Users are prohibited from:

• Violating any laws or regulations.
• Infringing upon our intellectual property rights.
• Transmitting harmful code such as viruses.
• Engaging in fraudulent or deceptive practices.

3. Products and Services

Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that descriptions are entirely error-free.

Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products without liability.

4. Orders and Payments

Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product availability or errors in pricing.

Payment Terms: Payments must be made through our designated payment gateway or cash on delivery or any other payment term as may have been mutually agreed.

Payment Gateway: Our payment processing is facilitated by Network International. By using our services, you agree to comply with Network International's terms and conditions.

5. Shipping and Delivery

Shipping Policy: Orders are processed and shipped on business days. Delivery times are estimates and may vary.

Risk of Loss: Risk of loss passes to you upon delivery of the products and its receipt in good order at your end. It is presumed that the goods have been received in good order if no complaint is lodged within the same day of delivery.

6. Returns and Refunds

Return Policy: Returns are accepted within 24 Hours of delivery or at time of delivery, provided products are in original condition.

Refunds: Refunds will be processed to the original payment method within 7 days of receiving the returned product.

7. Limitation of Liability

Delidel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

8. Intellectual Property

All content on Delidel.co, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

10. Governing Law

These terms are governed by the laws of the United Arab Emirates, without regard to its conflict of law principles.

11. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

For questions or concerns regarding these terms, please contact us at:

Email: info@delidel.co

Phone: 045973980

WhatsApp: +1 662 666 6605

Address: Al Khair Cold Store & Warehouse, Latifah Bint Hamdan Street, Al Qouz 3, Dubai